Terms and Conditions
Last updated: 2025
These Terms and Conditions (hereafter "T&C") govern all sales made on the website zavira-us.com, operated under the commercial name Zavira US.
1. Legal Information
Website name: zavira-us.com
Contact email: info@zavira-us.com
Business address: 200 Rue de la Croix Nivert, 75015 Paris, France
2. Purpose
These T&C define the rights and obligations of both the seller (Zavira US) and the customer in the context of online sales of products to customers located in the United States.
3. Products
All products available for purchase are described and presented with the highest possible accuracy. However, minor differences (such as color, texture, or size variations) may occur and shall not engage the responsibility of Zavira US.
All products are offered within the limits of available stock.
4. Orders
By placing an order on zavira-us.com, the customer confirms that they have read, understood, and accepted these T&C.
Zavira US reserves the right to refuse any order in the event of:
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abnormal demand,
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unpaid previous orders,
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or suspicion of fraudulent activity.
Once the order is placed, the customer receives an email confirmation summarizing the products ordered.
5. Prices
Prices are displayed in USD ($).
All prices include applicable taxes unless otherwise stated. Shipping fees may apply and will be indicated at checkout.
Zavira US reserves the right to modify prices at any time, but the applicable price remains the one displayed at the time of the order.
6. Payments
Payments are processed securely through trusted third-party payment providers.
Accepted payment methods may include (depending on availability):
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Credit/Debit cards (Visa, Mastercard, American Express),
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PayPal,
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Other digital payment methods.
The customer guarantees that they are fully authorized to use the selected payment method.
7. Shipping & Delivery
Order Processing: 48–72 hours
Shipping: All orders are shipped with a tracking number.
Delivery Time (US): 7–10 business days (on average).
Delivery times may vary based on destination, carrier performance, or external factors (e.g., customs delays, weather conditions, holiday periods). Zavira US cannot be held responsible for delays beyond its control.
8. Returns & Refunds
Customers have 30 days from the date of delivery to request a return.
To qualify for a return, items must be unused, in perfect condition, and in their original packaging.
Certain items may not be eligible for return (e.g., final sale products, hygiene-related items). These cases will be indicated on the product page.
Return Process:
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Contact customer support at info@zavira-us.com with your order number.
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Our team will provide instructions for returning your item.
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Once the return is received and inspected, a refund will be issued to your original payment method.
Return shipping costs may be at the customer's expense unless otherwise specified.
9. Damaged or Missing Items
If an item arrives damaged, defective, or missing from your order, please contact us within 48 hours of delivery at info@zavira-us.com. Photos may be required for verification.
We will replace the item or issue a refund at no additional cost.
10. Limitation of Liability
Zavira US is not responsible for:
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indirect or consequential damages,
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improper use of the products,
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delays caused by shipping carriers or customs.
Our liability is limited to the total amount of the order.
11. Privacy & Personal Data
We collect and process customer data in accordance with our Privacy Policy. Data is used only to fulfill orders and improve customer experience.
Zavira US does not sell or share personal data with third parties except when necessary for order processing.
12. Intellectual Property
All content on zavira-us.com (text, images, logos, designs, etc.) is the exclusive property of Zavira US. Any unauthorized use, reproduction, or distribution is prohibited.
13. Applicable Law
These T&C are governed by French law, as the business is registered in France. However, consumer protection regulations in the customer's place of residence may also apply.
14. Contact
For any questions about these T&C, your order, or our products, you can reach us at: